Policy
REFUND
Ø Feel Secure with Our Refund Policy
Ø If you book a charter and we must cancel due to inclement weather, we will try to reschedule your charter to another time-slot. If we are not able to reschedule, then a refund of your deposit will be issued. Cancellation examples include high winds (over 20mph), colder temps (below 55 degrees) and high rain chances (over 80%).
Ø If you need to cancel your boat charter due to any reason, we need at least 72 hours notice in order to receive a deposit refund. If your notice is less than 72 hours, the deposit refund will be forfeited.
Ø If you cancel your charter within 24 hours of pickup, or if a no call-no show scenario happens, we will charge your credit card on file the total price of the boat charter. There are no exceptions!
Ø **Please Note: A credit card transaction fee will be taken out of the deposit, if you cancel your charter. We appreciate your understanding.
SAFETY
Ø The boat is designed for medium to small sized people to feel comfortable during the trip;
Ø There are no service for disabled people on the boat;
Ø While on board, listen carefully to the captain’s comments and instructions;
Ø At high speeds, walking inside the boat is not allowed;
Ø There is no smoking allowed on the boat;
Ø In Florida, children under six years old must wear a USCG-approved life jacket at all times.
WHAT TO BRING ON
Ø Alcohol is fine, so bring cocktails if you wish. No glass beer bottles, but wine and champagne bottles are OK.
Please, NO LIQUOR WITHOUT MIXERS (NO SHOTS). No Red Wine.
Ø Bathing Suits, Sunglasses, Hats and Light Jackets in the winter months.
Ø Lotion Sunblock Only – NO SPRAY SUNSCREEN ALLOWED!
Please, NO Glitter, Tanning Dyes, or Oil Sunscreens – they will stain.
Just plain old regular sunscreen, please and thank you!
FOOD CHOICES
Ø You may bring food on the boat, but please do not bring food or drinks that can stain the floor and seats. Sandwiches, charcuterie boards and fruit & veggie trays are examples of food that work great on this boat. Thank you for your consideration!
Ø If you would like to take the boat to a waterfront restaurant, this is an option, but it will take over an hour off your boat time. Our Half & Full Day Charters do include this option, or please call if you are looking for something specific and we can arrange a customized cruise.
AMENITIES
1. Ice & Cooler Space (Please do not bring large coolers as they take up space on the boat – Small coolers are fine.)
2. Towels – if you don’t bring your own;
3. Sunscreen – if you don’t bring your own;
4. Disposable plates;
5. Swimline Water Seats & Large noodle floats;
6. Two 10’6″ paddleboards (On Request with Additional charges)
7. e-Foil (On Request with Additional charges)